Customer Stories

UK Private Equity Firm Makes the Switch to MCO for Superior Service

Written by MCO Marketing | Oct 23, 2023 1:16:57 AM
INDUSTRY: Private Equity   COMPANY SIZE: 1,900 employees  LOCATION: United Kingdom 

The Company 

A mid-sized Private Equity firm headquartered in the United Kingdom with offices across Europe 

The Challenge 

The firm was disenfranchised by the level of support they were receiving from their current compliance vendor and was looking to move to a reliable platform with more accessible support where their account would be a higher priority. With their existing solution, response time was slow, help to support a number of technical issues was lacking,  and they were unable to call support via phone which added to a long list of frustrations. It was time to make a change for the better.

 

The MCO Solution 

After an extensive review, the firm chose MCO’s Know Your Employee solution because of our service, flexibility and breadth of modules, implementing Personal Trading Manager, Gifts & Entertainment, Outside Business Activities, Connected Persons, Forms, and Attestations modules for all employees.  One of the most compelling reasons for choosing MCO over the competition was the ability to check for conflicts across all employee activities in both public and private companies and capture data at the group as well as the entity level.  Compliance was also looking to automate the way they were managing outside directorships and other outside business activities and were looking for the ability to set up broker feeds and easily create questionnaires and forms. The firm felt that ultimately MCO is the most fit-for-purpose compliance solution for the needs of the mid-size organisation. 

 

Related Resources 

Read How Optimal OBA Compliance Goes Beyond Just Disclosures

Learn about MCO's Know Your Employee Solution

Download a case study on Fighting Conflicts with a Centralized Solution