Frequently Asked Questions
Communications archiving software captures, stores, and organizes employee communications across channels to support compliance, supervision, and recordkeeping.
Financial firms need archiving to meet regulatory requirements, monitor employee activity, and ensure all business communications are properly recorded and accessible.
Archiving typically covers email, voice, SMS, chat, and other digital messaging platforms used for business communication.
It centralizes communications, making it easier for compliance teams to search, review, and monitor activity efficiently.
Yes, it provides structured records and audit trails that help firms respond quickly to audits, investigations, and legal requests.
MCO brings communications into a unified archive, supporting supervision, retention policies, and audit-ready compliance workflows.