Compliance program management is critical to ensure that a firm and its employees adhere to internal policies and procedures along with industry regulatory and ethical standards. Effective programs foster a culture of integrity and accountability and provide the compliance surveillance required to help identify and address potential issues before they escalate, protecting the firm from financial loss and regulatory action.  

The MyComplianceOffice platform provides firms with a comprehensive and robust compliance program management framework, automating the core elements of a global compliance program on a single system with a central database.  

Our compliance monitoring and surveillance solution features 25+ products on a singular platform, enabling firms to effectively manage compliance risks and obligations and provide evidence of compliance.  

Consistency Across Your Compliance Program 

Multiple systems and manual processes are complex and expensive to manage, and they provide a disjointed and inconsistent view of compliance. 

All the products on the MCO platform use the same core technology, data sets, functions and capabilities. This unified and integrated approach to compliance program management offers: 

• One platform, one login and one source of data 

• One consistent and repeatable approach across areas of compliance 

• One platform for employees to learn and be trained on 

• One technology system for Compliance and IT to manage 

• One source of compliance truth   

Visibility for the Compliance Team 

Expectations are high for compliance professionals to offer meaningful insights on risk as it impacts firm business and to keep pace with the changing regulatory environment. MyComplianceOffice provides full transparency into compliance responsibilities, deadlines, results, and follow-up actions, enabling compliance teams to: 

• Schedule, assign, and categorize recurring or ad-hoc tasks and activities 

• Document the testing of policies, procedures, and outcomes 

• Streamline compliance investigations and annual compliance reviews 

• Log meetings and conference calls with associated documents and notes 

• Create a compliance activity log 

• Meet regulatory filings and deadlines 

• Identify potential gaps and opportunities for improvement in your compliance program 

• Take a holistic view of compliance across the firm with cross-product surveillance 

Configurability to Meet the Unique Needs of Your Compliance Program 

All core components of the MyComplianceOffice platform, including workflows, attestations, rules, disclosures and alerts, can easily be configured to meet your firm's unique needs without IT involvement. In addition, the platform can connect to internal systems like HR to standardize data collection and reduce redundancy. 

Ease of Use for Employees 

MyComplianceOffice has an easy-to-use and intuitive interface that makes it simple for staff to meet their compliance obligations with minimal effort, improving the timeliness of employee requests and compliance engagement. 

Transparency for Regulators and the Board 

With MyComplianceOffice, compliance activities are tracked and documented to provide evidence of compliance for regulators. Real-time access to critical compliance data highlights potential issues and trends, facilitating better decision-making and oversight across the firm. 

Efficient Implementation Support to Maximize Your Investment 

Our tenured implementation teams will work closely with you to understand the requirements of your compliance program and configure your rules and templates to get you up and running quickly. MCO provides hands-on user training, training videos, guides, live sessions, a customer portal, and expert regional help available 20/5 for everyday questions and 24/7 to cover emergencies. 

Security for Peace of Mind 

The MyComplianceOffice platform features state-of-the-art technology , including a mature stack with built-in security features and a multi-tenant model that enables the provision of security features in a secure, scalable environment.   

Scalability for Future Expansion 

MCO's modular approach means you can purchase just the items you need to maintain compliance today and then expand to easily add users, geographies or new products as business needs evolve. 

Plus, adding capabilities to your existing platform means a quicker timeline, simpler implementation, less IT involvement and training, and a more straightforward onboarding process compared to the disruption that sourcing and purchasing an entirely new system can entail. 

Core Compliance Elements in the MyComplianceOffice Platform 

Compliance Automation 

Automation provides a framework for better compliance management and quicker response to regulatory change. MyComplianceOffice allows firms to move past paper and spreadsheet approaches to take a streamlined approach to managing compliance processes. Using technology to manage compliance tasks like attestations, disclosures, monitoring and reporting eliminates redundancy and reduces the risk of error.  

Sophisticated Centralized Data and Hierarchy Management 

Centralized data is at the heart of MCO's compliance platform, providing ease of access, consistency and unparalleled risk control. MCO also provides core integrated data sets, including global company and security master of public and private companies.  

Workflows and Task Management 

MCO's configurable workflows allow users to easily define criteria including routing, approvals, firm-specific processing rules, thresholds and alerts, cross-referencing a firm's code of conduct and compliance policies.    

Real-time Alerts and Exceptions 

Rules-based alerts flag breaches of key thresholds configured in the system based on firm policy. Issues can be auto-approved, denied or escalated for review based on company policy and risk tolerances. 

Attestations and Certifications 

The compliance team can quickly configure an attestation questionnaire and request its completion from any employees in the firm, including Annual Code of Ethics attestations, Policy and Procedure sign-offs, meeting note confirmations and receipt of training. 

Dynamic and Configurable Disclosures, Forms and Questionnaires 

The configurable disclosure capability within MyComplianceOffice allows users to create custom disclosure forms, which can be made available to a single group or your entire firm and routed through configurable workflows. Employees and Supervisors can add their comments and actions to all forms. 

You can also use our disclosure forms, which are linked to our rules engines and available in individual modules. 

Compliance Calendar and Tasks 

MCO's task capability allows you to set up recurring or once-off compliance tasks to be completed. This capability is an integral part of your compliance program and relates to the "implementation" step of ISO 19600:2014. View completed tasks and export this information if requested during a compliance audit or examination. 

Compliance Document Management 

Load your firm's Policies and Procedures and attach them to disclosures, to be downloaded and attested as read and understood by your users. 

Dashboard Reporting 

The MyComplianceOffice platform offers dashboard reporting that provides up-to-date compliance data and visual summaries, enabling compliance teams to quickly identify and understand compliance risk and monitor the effectiveness of their compliance program.