MyComplianceOffice                               Privacy Statement

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MyComplianceOffice Ltd. and MyComplianceOffice Inc. comply with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom, and/or Switzerland, as applicable to the United States in reliance on Privacy Shield. MyComplianceOffice Ltd. and MyComplianceOffice Inc. have certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such information. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

MyComplianceOffice is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. MyComplianceOffice complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, MyComplianceOffice is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, MyComplianceOffice may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Notice

MyComplianceOffice will inform employees about the purposes for which personal information will be collected and used. Information will be provided on how employees can contact MyComplianceOffice with any inquiries or complaints regarding the use of this data. MyComplianceOffice will give notice on the type of third parties to whom it discloses this information and the means the organizations use to restrict the disclosure and use of this data.

Choice

For personal information it collects from individuals, MyComplianceOffice will offer these individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For personal information, individuals will be given affirmative and explicit (opt-in) choice as to whether their information can be disclosed to a third party or used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. MyComplianceOffice also treats as sensitive any information it received from a third party when that third party identifies it as sensitive information.

MyComplianceOffice does not share, sell, rent, or trade personal information about our current and prospective clients with third parties other than as disclosed within this privacy statement.

We may use third-party service providers to help us analyze certain online activities. These are restricted to helping us measure the performance of our website advertising or analyze aggregate visitor activity on our websites. These companies are authorized to use your personal information only as necessary to provide these services to us. They do not personally identify the visitor. MyComplianceOffice do not transfer PI information collected to a sub-processor. A third-party can be used to collect PI information as part of the service but use of this service would be agreed in advance with our customer.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

We may also store records of your actions on our site, downloads of brochures, webinars viewed etc. This data is stored on a third-party CRM. This data can be accessed on request. Data older than 5 years which hasn’t engaged (opted in to mailing list, downloaded content etc.) with us gets systematically purged from our CRM. The purpose of collecting this data is to be better informed with the information and content we market both on our site, and via outbound email communications.

To meet GDPR requirements, we will not send marketing emails to any EU residents without previous explicit consent to do so.

If MyComplianceOffice is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email, and/or a prominent notice on our Web site, of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Our SaaS (Software as a Service) products are hosted with SSAE 18 Type II compliant providers who have signed a Non-disclosure agreement with MyComplianceOffice. This infrastructure is audited by external experts to ensure fully up to date SSAE 18 Type II compliance. No personal client information is ever disclosed to our service providers.