Events in London, Amsterdam, Frankfurt and Zurich brought customers and industry experts together to discuss AI governance, emerging risks and the future of compliance.
Across all four cities, conversations focused on how firms are responding to some of the most significant shifts in compliance—from governing AI and managing emerging risks to making better use of data and technology. The events also provided an opportunity for MCO teams to hear directly from customers about their priorities, challenges and evolving technology needs.
“The roadshow was about creating time for meaningful conversations with our customers and the wider compliance community,” said George Bartlett, UK-based Sales Director at MCO. “There is a lot changing across compliance right now, but there is also a real opportunity for firms to look at how they are working today, where there is unnecessary complexity and how they can make better use of technology to support their teams.”
Moving From AI Adoption to AI Governance
As AI adoption accelerates across financial services, the focus is shifting from what the technology can do to how firms can use it effectively while maintaining appropriate governance, accountability and oversight.
At the London event, Greg Worsfold, Partner at Optima Partners, provided an industry perspective on AI regulation and governance. With AI capabilities developing faster than regulatory guidance, the discussion focused on how firms can put governance frameworks in place that support innovation while giving compliance appropriate visibility and control.
A key consideration was governing the use case rather than simply approving the technology. Understanding how AI is being used, the data involved and the potential impact allows firms to apply controls proportionate to the risk without creating unnecessary barriers to adoption.
At the Frankfurt event, an AI Governance Roundtable with Gero Basmer of Magpie Projects considered accountability for AI-supported decisions, effective controls and how firms can balance governance requirements with business value.
MCO also shared how AI can support compliance through capabilities such as issue detection, alert summarization, prioritization and investigation—reducing manual effort and allowing compliance teams to focus their attention on the risks and decisions that matter most.
“Financial services firms need to find the right balance between innovation and control,” said Hubert Krattinger, Director of Compliance at MCO. “AI has significant potential to help compliance teams work more efficiently and identify risk more effectively, but firms also need to understand how decisions are being made, where accountability sits and what controls need to be in place.”
Managing Emerging Compliance Risks
The roadshow also addressed areas of compliance risk that continue to evolve as markets, technology and employee activity change. Discussions covered insider risk, market abuse and surveillance, and employee compliance, with customers and MCO teams sharing perspectives on the practical challenges firms are managing today.
Insider Risk and the Changing Information Environment
Insider risk discussions considered the challenges of managing material non-public information across increasingly complex networks of employees, deals, securities and business relationships.
Sessions looked at the importance of understanding who has access to inside information, when they received it and why, as well as the role that connected data can play in identifying potential conflicts and supporting investigations.
Market Abuse and the Evolution of Surveillance
Market abuse sessions looked at how trade surveillance is changing as firms have access to a wider range of transaction, communications and employee data.
The discussion considered how information from different activities can provide additional context when reviewing potential market abuse, particularly where individual alerts or activities may appear relatively low risk when viewed independently.
New Considerations for Employee Compliance
Employee compliance discussions reflected the widening range of activities that compliance teams are being asked to oversee, including personal trading, digital assets, gifts and entertainment, outside business activities and employee communications.
Sessions considered how changes in markets, technology and employee behavior are affecting established compliance processes, as well as how firms are approaching oversight across these different areas of employee activity.
The Future of Compliance: Navigating Risk, Decisions, and Actions
MCO CEO and Founder Brian Fahey shared his perspective on the future of compliance and MCO’s continued investment in its integrated compliance platform.
The discussion focused on the role of centralized data and technology in giving firms greater context across employee activity, transactions and products, third parties and compliance obligations. Customers also had an opportunity to see where MCO is investing and discuss how their own requirements and priorities are evolving.
The 2026 roadshow provided an opportunity to hear directly from customers across Europe, share MCO’s latest product developments and bring industry perspectives to the issues shaping compliance in 2027.
Looking toward 2027, MCO is continuing to invest in existing solutions, new capabilities and AI, with a focus on reducing risk and manual effort and enabling compliance teams to make more effective use of their data and technology.
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